top of page

Services & Pricing

Experience quality work that's a bang for your buck!

Services I Offer

Administrative Support

  • Data Entry & Managing Databases

    • Define and set up categories and rules

    • Enter new information into the database on a regular basis

    • Keep the database updated

    • Create data spreadsheets and graphs

    • Create reports for clients.​

  • Scheduling and Calendar Management

    • Setting up scheduling platforms (such as Calendly, Need to Meet, Boomerang, iCal, Google calendar

    • Scheduling appointments and meetings

    • Sending reminders to contacts

    • Sending reminders to your clients

    • Rescheduling missed appointments

    • Scheduling recurring and one-time events

    • Confirming availability​

  • Email Management

    • Setting up a system for labeling, replying or filing incoming emails

    • Setting up automatic filters

    • Forwarding messages to other team members

    • Drafting replies to frequently asked questions.​

Customer Support

  • Reply to common customer service questions

  • Troubleshoot customer problems

  • Handle customer complaints

  • Issue refunds

  • Proactively reach out to customers to check for satisfaction with your client’s product;

  • Report back to your client about the common complaints with the product;

  • Spot patterns in customer dissatisfaction and report them back to the product team.

Project Management

  • Product launches (generally for digital products, such as courses and ebooks)

  • Researching industry best-practices

  • Recruiting team members and contractors

  • Supervising and coordinating other team members

  • Setting up systems and timelines

  • Doing a business audit

Social Media Management

  • Scheduling updates

  • Original content creation (e.g. images, updates, polls, etc.)

  • Setting up scheduling tools (Buffer and Hootsuite, Zoho CRM are the most popular ones)

  • Interacting with followers (retweeting, liking, replying to comments, etc)

Basic Graphic Design

  • Producing content to be posted online.

  • Increasing traffic and appealing to target audiences.

  • Creating posts, pages, and applications to attract customers.

Pricing

Plans

Select the best plan based on your needs

Basic Plan

15 Hours a Month

at $9 Hourly Rate x 15 Hours = $135

Delegate the following tasks:

​

  • Admin tasks

  • Customer Support

  • Social Media Management

​​

$135

per month

Advanced Plan

30 Hours a Month

at $8 Hourly Rate x 30 Hours = $240

Delegate the following tasks:

  • Admin tasks

  • Customer Support

  • Project Management

  • Social Media Management

  • Basic Graphic Design

$240

per month

Custom Plan

Suitable for Your Needs

Unlimited number of hours. And you get to decide on what tasks to delegate provided that it is within the VA's scope. 

TBD

© 2021 by Merjerrie Gordo. Proudly created with Wix.com

bottom of page